Reviewing the Usability of Web Authentication Procedures: Comparing the Current Procedures of 20 Websites

A sustainable online environment is essential to protecting businesses from abuse and data breaches. To protect sustainability, websites’ authentication procedures should continuously keep up with new technologies the ways in which these are used. Thus, a continuous assessment of required ensure their usability. This research aimed compare status sign-up, sign-in, password recovery processes on 20 websites. The researcher checked every website separate session used “think-aloud” technique while recording screen accurate analysis. Specific items were during detect similarities differences between tested websites processes. results led valuable discussions recommendations for improving procedures. Some include best practices better design rules, determining when two-factor be compulsory, understanding how improve reset accounts secure.